Why is the exchange rate on your website different from what I was charged on my credit card?

The exchange rate we use on our website uses the most current exchange rates available online at the time of selecting the currency. These rates change all the time — and it’s completely out of our hands.

Depending on when you made your purchase online and how long it takes your financial institution to process the payment, the rates may vary from what you originally saw on our website. This can cause the pricing discrepancies you see on your credit card statement.
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